Privacy Policy
1. Overview
Semerra operates semerra.com (the "Website"), an informational website about oilfield services in Alberta and British Columbia. We are committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights under applicable Canadian privacy law, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and the Alberta Personal Information Protection Act (PIPA).
This Website does not sell products, run e-commerce transactions, or require user accounts. It exists solely to provide information about our services and to allow prospective employees to submit a résumé by email.
2. Information We Collect
We collect minimal personal information. Specifically:
- Résumé submissions: If you choose to email us a résumé or employment inquiry, we receive the personal information contained in that email and attachment — typically your name, contact details, work history, and any other information you voluntarily include.
- No cookies or tracking: We do not use cookies, tracking pixels, web beacons, analytics scripts, or any other technology to collect information about visitors to our Website.
- No contact forms that store data: If our Website includes a contact or inquiry form, any information submitted is transmitted to us by email and is not stored in a database.
- Server logs: Our web host may automatically collect standard server log data (IP address, browser type, pages visited, timestamps) for security and uptime monitoring purposes. This data is not linked to individuals and is not used for marketing.
We do not collect sensitive personal information such as financial data, health information, or government identification numbers through this Website.
3. How We Use Your Information
We use the personal information we receive solely for the following purposes:
- To review and respond to résumé submissions and employment inquiries.
- To contact you regarding your application or inquiry.
- To comply with applicable laws and regulatory requirements.
We do not use your information for marketing, profiling, or any purpose unrelated to the reason you contacted us.
4. Disclosure of Your Information
Semerra does not sell, rent, trade, or otherwise disclose your personal information to third parties, except in the following limited circumstances:
- Service providers: We may share information with trusted service providers (such as our email host or IT support) who assist us in operating the Website. These providers are bound by confidentiality obligations and are not permitted to use your information for their own purposes.
- Legal requirements: We may disclose information if required to do so by law, court order, or a request from a regulatory authority with jurisdiction over our operations.
- Business transfer: In the unlikely event of a business sale or merger, personal information may be transferred as part of that transaction, subject to equivalent privacy protections.
5. Retention of Your Information
We retain résumé submissions and employment inquiries for a reasonable period to consider your application and for any follow-up. If your application is unsuccessful and no ongoing employment relationship is established, we will retain your information for no longer than is necessary for our recruitment purposes, after which it will be securely deleted or anonymized.
6. Storage and Security
Personal information submitted to Semerra is stored on email servers located in Canada or with reputable hosting providers that may process data in Canada or the United States. We take reasonable technical and organizational measures to protect personal information from unauthorized access, disclosure, or loss. However, no method of electronic transmission or storage is completely secure.
7. Your Privacy Rights
Under PIPEDA and PIPA (Alberta), you have the right to:
- Request access to the personal information we hold about you.
- Request that we correct inaccurate or incomplete personal information.
- Withdraw consent for the collection or use of your personal information (subject to legal or contractual restrictions).
- Request deletion of your personal information, subject to our legal retention obligations.
To exercise any of these rights, please contact us at the address below. We will respond to all requests within 30 days, as required under applicable law.
8. Third-Party Links
Our Website may contain links to external websites. This Privacy Policy does not apply to those websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
This Website is not directed at children under the age of 16, and we do not knowingly collect personal information from children. If we become aware that a child under 16 has submitted personal information to us, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated policy will be posted on this page with a revised effective date. Your continued use of the Website following any changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact:
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